Casework

 Our casework services provide advice, support, advocacy, referrals and representation for individuals who have been victims of discrimination or harassment.

Our service assists individuals who have suffered discrimination due to any protected characteristics they may possess within the Equality Act 2010 and especially racism.

We can:

• Provide initial advice and assistance with your complaint
• Support you in making a complaint to an employer or service provider
• Make an application to Employment Tribunal
• Prepare a Witness Statement
• Assist and advise on negotiations
• Assist you with the completion of legal documents

We cannot:

• Befriend, be a counsellor or a lawyer
• Be a crisis or emergency worker
• Offer you financial support

How do I get in touch?

You can telephone 02920 486207 or fill in the Report Discrimination Form

What happens then?

We will take your initial details. Our discrimination casework officer will then seek further information about your complaint. She will then determine whether you have the possibility of a case to take forward. This may involve a face-to- face meeting at our office where you can talk to us in detail and sign an authorisation form for us to act on your behalf.   You will also be advised of our casework policy and procedure formally at this stage. We will keep you updated of all actions taken on your behalf as well as any updates on your case

Do I have to pay?

Our service is free. However, you will be required to meet any potential costs that incur during your complaint, including Employment Tribunal fees.